This is a great article taping into some of the key things leaders do to burn trust and what they can do to build it. Building trust can be achieved by: Measuring trust and acting on the measure Taking the time to explain why a decision was made results in 4.3x more trust. We… Continue reading How to build trust
Research consistently shows leadership that is people focused and enables employees to perform is the most effective – Servant and Level 5 Leadership are great examples of this. There are lots of ways of expressing this, whether it be managerial grid’s people vs results focus; John Maxwells ‘be devoted to your people but expect… Continue reading Great leaders share three behaviours
According to Gallup’s latest research, here’s what’s actually driving employees out the door — and why many leaders still don’t see it… People Don’t Feel Cared About as Humans This is the biggest one — and the most ignored. When employees feel invisible, undervalued, or treated like interchangeable parts, disengagement is inevitable. Feeling genuinely cared… Continue reading 42% of Employee Turnover Is Preventable – Coaching is the answer!
One of my favourite pieces of research is the finding that people giving advice are more likely to change their behaviour than those receiving it. This is because the person giving advice is actually thinking about it and processing the information at a deeper level. The person receiving the advice is just hearing it.… Continue reading The Art of Giving and Receiving Advice
A recent communication blog from the Glasers, they reminded us of the power of listening to improve employee well being. Rosalind Chow in Inc pointed out that only 20% of employees typically participate in wellbeing programmes. Rosalind suggested making listening a habit through: Making time for real conversations. Block space for check-ins that aren’t rushed or… Continue reading Want to improve employee wellbeing? Try listening to them!
I recently read an outline of the events around an issue between two parties, and was shocked to see the use of texts in a professional situation. I have also coached several employers who have had trouble getting graduates to ring clients – recent research found young adults believed it was rude to ring people… Continue reading Phone or text?
