Markman maintains that when you assign someone a task for the first time just because you’re unavailable, their chances of success are low – if you haven’t been teaching and preparing them. And the risk of damaging morale is high. “As a manager, a central part of your job is to train and develop people…take on the mindset of a trainer — instead of a manager delegating work.”
Effective training, of course, takes thought and effort, stresses Markman. Here are his recommendations:
- To start, assess who on your team genuinely wants to move up, and identify their main areas of interest.
- Create a development plan for them and include the skills they will need in order to reach their goals.
- Focus on giving them assignments that require those skills, and teaching them what they need to know to succeed.
- Structure the experience so that your employees are able to work their way up to more challenging tasks.