Why kindness isn’t a nice to have

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​Kindness isn’t just a feel – good option. It’s a strategic advantage – especially during times of change where we need to have psychological safety, innovation and experimentation. According to the Harvard Business Review, when leaders treat kindness as a daily responsibility — not a personality trait — teams perform better, trust faster, and stay… Continue reading Why kindness isn’t a nice to have

Stop solving your teams problems

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When I got my first staff member, a graduate, she would come to me for the first month and ask me how to do things and I would dutifully tell her – feeling good about my knowledge and thinking I was being an accessible helpful manager. After a month she said “that’s not what you’re… Continue reading Stop solving your teams problems

Our infatuation with four factor models of personality

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A recent article tracks our long term infatuation with four factor models of personality – 2,500 years in fact! Although the causes of the personality types have changed, four or five dimension models of personality persist today. Well developed models measuring five personality dimensions are robust and can be useful for self understanding (there are… Continue reading Our infatuation with four factor models of personality

The power of curiosity in high stakes conversations

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I have had the privilege of working with the University of Canterbury MBA Leadership paper over the last five years. One of the highlights is reading about people’s leadership journeys over the course of the programme and seeing the wins from people moving from problem solving to growing their people and their capabilities. Jeff Wetzler,… Continue reading The power of curiosity in high stakes conversations

Leaders: Vikings with a Mothers Heart?

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A great interview with Gilbert Enoka, who has studied sports psychology and worked with a number of top teams. In his book, Become Unstoppable, he posits that great leaders are Vikings – they have fierce determination (the same as Level 5 Leadership) but with a mother’s heart. This echo’s Brene Brown, ‘a strong back and… Continue reading Leaders: Vikings with a Mothers Heart?

Eight Ways to Support Your Employees in Uncertain Times

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When there’s uncertainty, distress tends to follow. Our brains are hardwired for certainty. Evolutionarily speaking, predictability was what kept us alive, and our amygdala can perceive uncertainty as a threat, which kicks off the stress response. A few years ago, it was the pandemic. More recently, it’s been the shifting political climate resulting in unpredictability,… Continue reading Eight Ways to Support Your Employees in Uncertain Times