Phone or text?

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I recently read an outline of the events around an issue between two parties, and was shocked to see the use of texts in a professional situation. I have also coached several employers who have had trouble getting graduates to ring clients – recent research found young adults believed it was rude to ring people… Continue reading Phone or text?

Being energised by using your strengths

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A recent post from the Glasers (below) and a leadership development plan from an MBA student got me thinking differently about recreation. The student had Appreciation of Beauty and Excellence as one of her top strengths which she initially thought wasn’t relevant for her leadership. After some encouragement she did start to think harder about… Continue reading Being energised by using your strengths

Work less, connect more and perform better!

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  NZders work some of the longest hours in the OECD and we have the lowest productivity! 18% of Kiwis are at risk of burnout – especially managers, professionals and workers under 30 – they have lower job satisfaction, performance and retention and higher mental health issues, accidents, errors, loneliness, sickness and feel tension between… Continue reading Work less, connect more and perform better!

Loneliness at work – a business problem!

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Loneliness at work isn’t just a wellness issue. It’s a business threat — and it’s costing companies up to $300 billion a year! On a national survey of 2,000 employed Americans, Inc.com uncovered some startling statistics: 1 in 4 workers say they have no friends at work. 64% feel lonely on the job. 46% wish they… Continue reading Loneliness at work – a business problem!

Why kindness isn’t a nice to have

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​Kindness isn’t just a feel – good option. It’s a strategic advantage – especially during times of change where we need to have psychological safety, innovation and experimentation. According to the Harvard Business Review, when leaders treat kindness as a daily responsibility — not a personality trait — teams perform better, trust faster, and stay… Continue reading Why kindness isn’t a nice to have

Stop solving your teams problems

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When I got my first staff member, a graduate, she would come to me for the first month and ask me how to do things and I would dutifully tell her – feeling good about my knowledge and thinking I was being an accessible helpful manager. After a month she said “that’s not what you’re… Continue reading Stop solving your teams problems